Company Reg: 06070443, Registered Office: PPH Coaches Limited, 127 Langley Road, Langley, Slough, Berkshire, SL3 7DZ
1. QUOTATIONS
All quotations are given subject to the company having available a suitable
vehicle at the time the hirer accepts the quotation. Quotations are valid for 28
days unless otherwise notified.
2. PAYMENT
A deposit of 20% of the hire fee (minimum
£20) is payable on booking the coach with the balance due 14 days before the date
of the hire unless the Company has agreed to vary this condition.
3. CANCELLATION
BY HIRER
If the hirer wishes to cancel or amend any agreement, the following scale
of charges will apply in relation to the total hire charge. 14 days or more before
-
4. CANCELLATION DUE TO INCLEMENT WEATHER CONDITIONS
Will be charged
as above.
5. CANCELLATION BY COMPANY
In the event of an emergency or an action by the
Hirer to vary the agreed conditions, the Company may return all monies paid and without
further liability cancel the Contract.
6. DRIVER’S HOURS AND REST PERIODS
The Driver’s
hours or driving and rest periods are strictly controlled and the current regulations
must be complied with. The Company will agree the hours of operation of the hire
and these MUST be observed.
7. SEATING CAPACITY
The maximum number of passengers allowed
on the vehicle is indicated on the vehicle. No standing passengers allowed. Drivers
will not carry any extra passengers over the seating capacity of the vehicle.
8. ANIMALS
Will
not be carried on any vehicle, except Guide Dogs.
9. VARIATION OF HIRE
If the vehicle
is detained late by the Hirer or used for a longer journey than that contracted for,
the Company will make an extra charge.
10. CONDUCT OF PASSENGERS
The Driver is responsible
for the safety of the vehicle. Any passengers whose conduct is in breach of statutory
regulations will be removed on the Driver’s authority. The Hirer will be responsible
for all damages caused to the vehicle by passengers during the hiring.
11. PROPERTY
The
Company will not accept liability for any damage or loss of any property, which belongs
to any passengers and is left on a vehicle. Any articles of found property recovered
from a vehicle will be held at the Depot from where the vehicle is based and may
be collected from there.
12. CHANGE OF VEHICLE
The Company may provide a larger vehicle
than the size hired at no additional charge. The Company reserves the right to hire
another Coach Operator to cover the hire.
13. BREAKDOWN/DELAY
The Company gives advice
on journey times in good faith, but does not guarantee the completion of a journey
at a specific time and will NOT be liable for inconvenience or loss caused by breakdown
or delay.
14. COMPLAINTS
In the event of a complaint about the Company's services,
the hirer should endeavour to seek a solution at the time by seeking assistance from
the driver or the Company. If this has not provided a remedy, complaints should be
submitted in writing within 14 days of the termination date of hire to PPh Coaches
Ltd. Complaints will be acknowledged within 14 working days and the Company will
aim to resolve any complaint within 28 days of it being made.
15. RETENTION OF VEHICLE
Unless
stated it should not be assumed that any vehicle will remain at the destination until
time for the return journey.
16. ROUTE
The route used, unless the Hirer has advised
of a particular route or places to be passed en-
17. ALCOHOL
Under
no circumstances may alcoholic drinks be carried on or consumed upon the vehicle
without the express permission of the Company in writing.
18. SMOKING
For the safety
and comfort of all passengers, all coaches are non-
19. SEATBELTS
Seat Belts
are fitted on ALL coaches, if you do not wear your seatbelt, the Police can fine
YOU £30.00, so please make sure you Clunk, Click Every Trip!.